Changed your mind? No stress 🧘‍♀️
Just hit us up on WhatsApp 💬 or Instagram to cancel your order — but do it before we ship it out!
Once it’s dispatched, even we can’t stop it from living its best life. 🚚✨
Need anything? We’re just one message away!

🚚 Shipping & Delivery

Shipping Fee Calculation:

₹49 – for orders between ₹1 – ₹449

Free shipping for orders above ₹449

Delivery Timeline:

Orders are dispatched within 24 hours of placement. Delivery takes 2–7 working days depending on your location.

📍 We deliver across India. For international orders, please DM us on Instagram @adnanprenuer or WhatsApp us.

1. Free exchange in case of correct order delivered.
2. Request needs to raised within 5 days after the delivery
3. Items returned must be unused and in the original packaging that you received.
4. Exchange is only possible with same item.
5. If you want to exchange your item, please let us know at shop.mezraa@gmail.com

1. The brand accepts both refund/replacement in case product received is damaged/defective/incorrect.
2. Request needs to raised within 5 days after the delivery
3. Pictures and Videos of unboxing are mandatory in case of damaged/defective/wrong product received
4. If you have any issues with your order, please let us know at shop.mezraa@gmail.com